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Xplor US
By Xplor US
08 Feb 2010

The Xplor 2010 Global Document Conference & Vendor Forum

Xplor® is celebrating our 30th year with the best value and program in the electronic document industry!

The event will be hosted at the TradeWinds Island Grand Hotel and Conference Center in Tampa Bay, Florida on March 17-19, 2010. The Pre-Conference Intensive hosted by Madison Advisors is on March 16, 2010.

Xplor_2010_document_conference_adThe 2010 Global Document Conference & Vendor Forum continues the 30 year tradition of Xplor International by providing three unique educational experiences in one event.
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Last Updated on Sunday, 14 February 2010 23:53
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super
By super
08 Feb 2010

Gartner Reveals Five Social Software Predictions for 2010 and Beyond

Gartner Predictions for Social Software

Analysts Share Best Practices for Embracing Social Networking at Gartner Portals, Content and Collaboration Summit 2010, 9-11 March in Baltimore and 15-16 September in London

STAMFORD, Conn., February 2, 2010 —  Gartner, Inc. has revealed its key predictions on the use of social software and collaboration in the enterprise. These predictions focus on offerings ranging from team collaboration to dynamic social networking applications that offer rich profiles and activity streams.
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Last Updated on Sunday, 14 February 2010 23:52
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Pat McGrew
By Pat McGrew
12 Feb 2010

Creating a Customer Communication Strategy

The phrase "customer communication strategy" has been appearing in things I've written for a decade. It's a phrase and concept I am comfortable with because it embodies all of the things I talk about regularly as I meet with customers, user associations and industry peers around the world.

A Customer Communication Strategy is a plan of actions designed to meet the marketing and sales objectives of a company. You might think that every company has one because there are sales targets to be met and marketing campaigns to be implemented, but just have targets and campaigns is not the same as having a customer communication strategy. For that you need a coordination of all of the customer-focused activities to ensure consistency of message.
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Last Updated on Sunday, 14 February 2010 23:51
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Julian Bradder
By Julian Bradder
14 Feb 2010

Principles of Social Media in Communications - Part II Search

Is search important in social media? As the recent incidents between Google and China have shown, search can create international incidents. Search has become an instrument of leverage in geo-political dispute and is challenging the structures and philosophies of one of the worlds oldest civilisations. Search in social media is incredibly relevant and here is why.

Search is the centre of the Internet. In our minds many of us may tend to think of the websites that we visit most frequently or even those that we own as being at the heart of the Internet. In reality, the sites most of us visit with the possible exceptions of obvious ones like Facebook, BBC, CNN and so on are little more than distant backwaters. The digital equivalent of Timbuktu. However, the shear scale of the internet means that Timbuktu has half a million people in it, just waiting to discover what you can teach them.
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Last Updated on Sunday, 14 February 2010 23:58
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Julian Bradder
By Julian Bradder
14 Feb 2010

Principles of Social Media in Customer Communications - Part 1

There have been thousands of posts attempting to describe what Social Media is. I don't intend to add to all those thousands of generalists posts by telling you what twitter, facebook, LinkedIN and all the others are. Instead, I would like to explain CCC Today and its role in your social media activities as a professional in communications.
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Last Updated on Sunday, 14 February 2010 23:50
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Ben Pitman
By Ben Pitman
18 Feb 2010

GMC Software Technology Sweeps Xplor’s 2010 Awards

For the Third Year, GMC Software Technology is Recognized in the Technology Application of the Year Award Category; GMC PortalBuilder Also Recognized

February 17, 2010– Boston, Massachusetts and Appenzell, Switzerland –For the third year running, GMC Software Technology, the standard in personalized communications, today announced that the company has not only been recognized once again for the “Technology Application of the Year” award but also named as winner of Xplor International’s “Innovator of the Year” award for GMC PortalBuilder. The annual awards will be presented at an opening ceremony on Wednesday, March 17, 2010 at the Xplor Global Conference and Vendor Forum in Tampa Bay, Florida.
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Last Updated on Thursday, 18 February 2010 14:06
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